Technology is getting more powerful. We want more of that power to reach the people who could actually use it.
Written by Sarah Wood, founder of Creative Sauce AI.
AI Has Your Back is about using AI to reduce the gap between those who have access to capability and those who don't. That plays out in three parts.
Sophisticated organisations have always had the advantage: specialists, systems, lawyers, consultants, data, processes and time. Ordinary people often meet those systems once, when something has already gone wrong, with none of that behind them.
AI dramatically lowers the cost of understanding information, organising it, asking better questions, drafting something, navigating a process and reaching capabilities that used to need specialist help. That is exactly the sort of help most people have never been able to afford.
AI isn't a lawyer, a doctor, a SEND professional or a substitute for human judgement. Having your back means helping someone become better informed, better organised and better able to act. It never means pretending an AI system should make the important decision for them.
Before working in technology, Sarah worked in sales and later in infrastructure, including as part of a core team building a new business inside a major global company, designing and implementing some of the processes and infrastructure it needed to operate.
That was followed by around 15 years in web development and digital systems, and then increasingly deep work with AI as the technology developed. That combination shapes this project.
These guides deal with rights, money, education and other consequential decisions, so we hold them to a standard.
For anything involving rights, government processes or money, we start from primary, authoritative material and cite it.
Every consequential guide carries a "checked" date. Out-of-date information is a liability here, so we revisit it.
England is not the same as the UK. We say which one a guide applies to, especially for housing, SEND and consumer matters.
We use AI to help research and draft. We do not treat what it produces as the authority. The authority is the primary source.
Information and practical help where that is appropriate, and professional advice where professional advice is what you actually need.
Good help in these areas is usually expensive. Removing that barrier is the whole point, so we keep this deliberately low cost.
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